Frequently Asked Questions

Please send your flowers within 3-5 days of your event. After 5 days, we recommend having a recreation of your bouquet made for preservation.

First we suggest you delegate this task to a helpful friend or family member. We are happy to include them on email correspondence so they have a copy of the drop-off or shipping information. 1. Ship via UPS – Best for customers an hour or more away or out of state. Follow the simple packing and shipping instructions provided after you place your order. Shipping costs vary by location, carrier, box size, and weight. We suggest UPS, then FedEx. We do not recommend USPS (United States Postal Service)2. Contactless Drop-off – Best for customers in the immediate Moore County, NC area. Bring your flowers to our convenient contactless Flower Fridge available 7 days a week between 9:00-7:00. 3. Local Courier – Best if you’re within an hour and prefer not to handle shipping. Use Uber Courier or a similar local delivery service for same-day or nearby deliveries.

Orders typically require a minimum of 4 months, depending on flower type, frame quantity, and time of year. Busy wedding seasons and holidays (April-June, September-December) may extend this. If you need your order by a specific date, please inform us before ordering to confirm availability.

Yes, shipping is the customer's responsibility. Costs vary widely depending on carrier, distance, box size, and weight. We provide simple instructions and helpful tips to make shipping as easy and stress-free as possible.You can calculate estimated shipping costs with UPS here using the following specifications: 12 × 12 × 12-inch box, approximately 4–6 lbs, with ZIP code 28327 as the destination.

Once your order is placed, you’ll receive simple but important instructions for shipping your flowers. Shipping is easy using common household items, including: A box (Tip: save an empty Amazon box to reuse) Paper towel Tin foil Water Tape Marker or pen That’s it! We always recommend packaging your flowers yourself rather than relying on the carrier. FedEx or UPS often use plastic or bubble wrap, which can suffocate flowers and lead to rotting or mold. Following our instructions helps ensure your flowers arrive fresh and ready for preservation.

Primarily an online store, we partner with a local business in Southern Pines so local customers can pick up framed floral art without shipping. For dropping off fresh flowers, a contactless solution via our Flower Fridge is available. Pick-up and drop-off details, including exact address, are provided at checkout for Southern Pines customers.

Pressed flowers can last for decades. While their shape and form are durable, colors may fade or change over time. Handle your display with care to avoid damage, as natural elements can loosen with movement.

I work with previously air-dried or pressed flowers on a case-by-case basis, depending on their condition and your desired order. After your inquiry, you'll need to provide photos so I can assess the flowers.

Not all flowers are ideal for pressing. If you're unsure, please contact us with your flower list for review. Flowers that typically don't press well include Protea, Brunia, certain mum varieties, Calla lilies, berries, most tropical flowers, and succulents.

White flowers do not stay white with preservation... in fact all flowers change with pressing but its most notable on white flowers and they usually turn a shade of yellow and brown. If you have an all-white bouquet, we recommend it contain a variety of types of flowers and sizes of flowers, as well as greenery to add contrast. Despite this disclaimer it can be difficult to manage expectations for all-white bouquets, especially if composed of one type of flower - i.e. a bouquet of only white roses, or a bouquet of only cala lilies. So, if you have an all-white bouquet the sentimental value of the flowers must far outweigh any negative feelings about how the flowers may change during preservation otherwise, I would not proceed.

Yes, your flowers may change color during preservation. Colors can darken or lighten; white flowers may turn yellow or tan, and red roses might become deep burgundy or brownish orange. The sentimental value of your flowers should outweigh any color changes. Check our gallery for examples.

Painting, dyeing, or treating your flowers isn't part of my standard practice. I prefer not to alter nature with synthetic materials when our goal is to preserve its natural beauty. I find that artificial enhancements can often look obvious and detract from the authenticity of the flowers.

The appropriate number of flowers and greenery is processed and preserved based on your order specifications and used in the final piece so there is not usually flowers leftover.

Yes, you can choose from a variety of design styles at checkout.

Yes, you can include thin items like vows, invitations, ribbon/lace, or photos in your design. Please note that you are responsible for providing or printing these items and sending them to us along with your flowers. Please let us know when you place your order if you wish to include keepsakes.

To get started, complete the inquiry form so we can confirm the recipient’s event date; once confirmed, we’ll send a link to purchase. Gift cards are for future events only, have a $300 minimum, and the gifter should ensure either they or the recipient can handle shipping the flowers. Due to logistics, we suggest booking at least three weeks prior to ensure a smooth process and an informed recipient.